Privacy policy

PERSONAL DATA PROTECTION STATEMENT

Magdalini Thymi with respect to the rights of its Users/Customers, complies with its obligations when collecting and processing their personal data, as they derive from the current legislative framework. In this context, we will periodically update and modify this Statement. For this reason, please visit our website from time to time to be informed of any changes.

We take the security of your privacy and confidentiality very seriously, and we pledge to keep all details you send to us confidential. Our policy complies with the EU General Data Protection Regulation (GDPR), the applicable Greek Law on the protection of personal data (No 4624/2019, No 2472/1997, No 3471/2006, as applicable, etc.) as well as the opinions and guidelines of the Hellenic Data Protection Authority and the European Data Protection Board.

It is important that you read this privacy policy, together with any other privacy notices we may show you from time to time, so that you are fully aware of how and why we are using your personal data.

1. What personal data do we collect?

1.1 Name. We collect the first and last name of our Users/Customers and the names of their contact persons when they request services.
1.2 Email address. We collect the email address of our Users/Customers and their contact persons when they express their interest in our services.
1.3. Postal address. We collect the residential address of our Users/Customers for the shipment of the products as well as for the purposes of issuing the legal documents accompanying it.
1.4. Other contact information. We collect other contact information, such as the phone number of our Users/Customers.

We collect and process your personal data each time you use our services in general when you interact with us, when you use our site. Also, information about you is collected by us:
- When you use contact forms to request more information or post a comment.
- When we communicate with you.
- Directly from you
- Legal purposes
- Marketing

We do not ordinarily collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) nor do we collect any information about criminal convictions and offences.

2. How do we collect your personal data?

We collect your personal data when you express your interest in our services.

3. For what purposes do we collect and process your personal data?

3.1 To provide our services in the best possible way.

3.2 To communicate with us by e-mail, telephone or other means, for any issue that arises in the context of the execution of the contract between us, such as indicatively for answers to questions, or any complaints you may have in relation to the services available from our Company.

3.3. For any other purpose for which you give us your consent to use personal information.

3.4. For the defense of our rights before any Court and any Authority, as well as for the purposes of executing and complying with court decisions or provisions of the Law, Directives, Regulations, circulars, etc.

3.5. To inform you of services from Magdalini Thymi that may be interest to you.

In addition, and provided you have given your explicit consent, our company may process your data for the following additional purposes, giving you the possibility to easily withdraw your consent: For marketing and/or promotional purposes, such as sending emails, SMS, push notifications.

4. Who we share your data with

In order to process your services, provide information about personalized and individualized services/offers, we can share your personal information with third parties who provide us with payment related, data management, customer relationship management, marketing and advertisement, information technology services, or administration services, auditors and professional advisers like bankers, lawyers, accountants and insurers, law enforcement.

5. How do we ensure the protection of your personal data?

Our Company, in order to ensure the proper use and integrity of the personal data it collects, as well as to prevent unauthorized or accidental access, processing, deletion, alteration or other use thereof, implements various internal policies, while taking all appropriate organizational, technical, physical, electronic and procedural security measures, as well as technological standards, in accordance with applicable Laws and Regulations.

6. How long do we keep your personal data?

The Company keeps the personal data only for the period of time that is necessary for the purposes of the processing for which it is collected. The Company cannot retain personal data for a longer period of time than is necessary to fulfill its established legitimate business purposes, or for as long as required by applicable law.In the case of pending litigation or administrative proceedings, the retention is extended until the issuance of an irrevocable decision or the completion of the proceedings before the Administrative or Judicial Authority. They are then destroyed from our records and system, in compliance with our company policy and provided that their retention is no longer required to fulfill the purposes we have described to you above, or our tax or other legal obligations obligations or to defend our rights before any competent Court or Authority.

7. Social Media

Our website may also contain plug-ins and other features that integrate third-party social media platforms into our website. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine how you use this website and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk.

Any data you provide to us when you visit our page on social media, such as comments, videos, images, "likes", public messages, etc., are published on the platform of the social media of your choice and are not used or processed by us for purposes other than your information regarding our promotional activities, such as e.g. discounts, special offers, contests that we may organize, but also in the context of your service, when you wish to get in touch with us in this way. The processing of your personal data is carried out based on art. 6 par. 1 f GDPR, in the context of the provision of our services to you.

For more information regarding the processing of your data by the providers of social media platforms and in general about your rights, please refer to the respective Privacy or Security Policies of each provider.

8. Embedded content from other websites

Services on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website

9. What are your rights?

According to the General Data Protection Regulation, depending on the legal basis on which we rely to process your data, you have the following rights:

I. The right to be informed, announced and briefed about exercising your rights (Art. 12, 13, 14 GDPR), meaning your right to be informed on how your personal data are used (as it is thoroughly done in the present Briefing).
II. The right to access the personal data that concern you and if the Company processes them, as a Data Controller (Art. 15 GDPR). The Company will provide a copy of the personal data after a relevant request is made from you.
III. The right to rectify inaccurate data as well as to add data when they are incomplete (article 16 GDPR).
IV. The right to erase your personal data ("The right to be forgotten"), subject to the obligations and legal rights of the Company over their preservation according to the current legislative and regulatory provisions (Art. 17 GDPR).
V. The right to restrict the processing of your personal data if, either their accuracy is doubted, or the processing is illegal, or they lack the purpose of processing, but their erasure is not applicable (Art. 18 GDPR).
VI. The right to transfer your personal data to another Data Controller (data portability), if the processing is based on you consent and is conducted with automated means or to execute the contract between us (Art. 20 GDPR).
VII. The right to object for reasons that concern your special condition in case your data are being processed for purposes of the Company's legitimate interest (Art. 21 GDPR) and especially to object to the automated decision-making (Art. 22 GDPR).
VIII. The right to withdraw the already given consent (article 7 GDPR) at any time, for processing conducted based on the consent. The legitimacy of the processing of your data is not influenced by the withdrawal of your consent up to the point you requested the withdrawal.
IX. The right to lodge a complaint with the competent supervisory authority, that is to say the Hellenic Data Protection Authority (1 - 3 Kifisias Avenue, 115 23, Athens, +30 2106475600, contact@dpa.gr).

10. User liability

The user certifies that they are over the age of eighteen (18) and that the information they provide is accurate, specific, full, and up to date. They are responsible for any misleading or incorrect information they present on the Website, as well as any direct or indirect harm they cause our company or third parties.If you are under 16 years of age, you must have your parents' consent before using the services of this website.

11. How to contact us?

For more information or clarifications regarding the policy followed by our company, for the protection of your personal data, contact us by email at info@thymidental.gr and we will be happy to serve you.

12. Links to other websites

When we provide you with links to third-party websites, this privacy notice does not cover how they process your personal data and the information you provide in general. For this reason, we encourage you to read the privacy policies of the other websites you visit.

13. Cookies

After you visit a website, your browser saves a small text file called a cookie to your computer's hard drive. They allow information collected on one website to be saved before it is needed on another, enabling a website to provide you with a personalized experience and providing the website owner with statistics on how you use the site in order for it to improve.

Cookies are used on our website. They are put by software that runs on our servers as well as software that runs on the servers of third-party vendors whose services we use. You will be asked whether or not you want to accept cookies. We can only record that you have not given your consent to their use for any other reason if you refuse to allow them. If you refuse to accept cookies, you will be restricted in your ability to use any of the features of our website.

We use cookies in the following ways: to monitor how you use our website, to keep track of whether you've seen unique messages on our website, to keep track of your responses to surveys and questionnaires you complete on our website.

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

14. Our statements

By using our platform, you agree to use any information about any other user in a manner consistent with the Terms of Service and the Privacy Policy.

The user of our website guarantees that the provided information is correct and accurate and is committed to disclose any changes or modifications thereof.

We are not responsible for any damage (direct, indirect, positive, deponent) that may be caused to the visitor on account of the website or its use. The visitor is solely responsible for the protection of their system against viruses.

We do not make decisions or proceed to profiling based on an automated processing of your data.

Our policy is likely to be amended / updated at any time. You will be informed about all the significant changes, while, every single time, the updated version will be posted on the page. We declare that will not process the user’s/visitor’s personal data for any purpose not mentioned herein, without prior notice and, where required, his consent.

We respect and esteem the users of our website and their privacy.

If you have any questions, comments or complaints about our privacy practices, or if you want to update, delete or change any personal information, you can email us at info@thymidental.gr.

Effective date: 14.05.2023